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Gatecon - THE INVASION 2018 - Archived => The Invasion 2018 => Topic started by: Richard on August 11, 2017, 03:52:33 PM

Title: Gatecon Ticket Types & Prices 2018
Post by: Richard on August 11, 2017, 03:52:33 PM
Tickets are NOW on sale.

Please read the ticket descriptions carefully so you know exactly what is included in the ticket type you wish to purchase.

Tickets go on sale at 8pm GMT/UTC (9pm British Summer Time) on Saturday 26th August 2017.

Already mentioned on the Facebook group but adding here also by request - note that there is a 2.5% fee for using the PayPal payment plan (3 or 6 months) but not for paying in full by PayPal.


Time Zone Converter (http://www.worldtimeserver.com/convert_time_in_UTC.aspx?y=2017&mo=8&d=26&h=20&mn=0)


(http://i.imgur.com/YRbF9b4.png)

Price : US $199

Included in your ticket:

IMPORTANT INFORMATION

Auditorium Seating
Copper tier seats will be immediately behind the Silver tier. Seating within the Copper tier block will be assigned by row.

Photo Sessions
Copper tier ticket holders will be given access to the photo session room immediately after the Silver tickets have been through.

Entry into the Friday and Saturday photo sessions is included in all ticket types, but the actual photo ops with actors will be at an additional cost. Prices for these will be posted separately. We will be supplying 10"x8" full colour prints.

Please note the priority photo op access is for the Friday and Saturday sessions only and not the sessions on Sunday. Tickets to the Sunday photos will be pre-sold during the event for all ticket type holders to a set number agreed with the guests, then opened up to the remainder of the audience if time permits. We will be working to a strict time constraint during the Sunday photo ops.

Autograph Session
Ticket includes entry to the autograph room but actual autographs are extra and are payable in cash at each guests' table. Prices to be released nearer the time.


Banquet
Copper tier tickets are not included in the draw for a seat at a Platinum table during the banquet. However Copper ticket holders may still purchase the optional extra banquet ticket should they wish to attend the banquet (while seats are available).



(http://i.imgur.com/pfStYVl.png)

Price : US $249

Included in your ticket:


IMPORTANT INFORMATION

Auditorium Seating
Silver tier seats will be immediately behind the Gold tier. Seating within the Silver tier block will be assigned by row.

Photo Sessions
Silver tier ticket holders will be given access to the photo session room immediately after the Gold tickets have been through.

Entry into the Friday and Saturday photo sessions is included in all ticket types, but the actual photo ops with actors will be at an additional cost. Prices for these will be posted separately. We will be supplying 10"x8" full colour prints.

Please note the priority photo op access is for the Friday and Saturday sessions only and not the sessions on Sunday. Tickets to the Sunday photos will be pre-sold during the event for all ticket type holders to a set number agreed with the guests, then opened up to the remainder of the audience if time permits. We will be working to a strict time constraint during the Sunday photo ops.

Autograph Session
Ticket includes entry to the autograph room but actual autographs are extra and are payable in cash at each guests' table. Prices to be released nearer the time

Banquet Draw
We will be holding a draw from those Silver ticket holders who have also purchased the optional banquet ticket to win an upgrade to a seat at a Platinum table during the banquet. There will be TWO seats available for Silver ticket holders. You must already have purchased the optional extra banquet ticket at the time the draw is made. The upgrades will be for the named ticket holders only so if you do not wish to be apart from other members of your party during the banquet you should let us know and the seat will be redrawn.

Breakfast Draw
We will be holding a draw from the Silver tier tickets for TWO ticket holders to join the actor breakfast buffet on ONE morning of the convention. The winners will be notified of the day and time. Only the named ticket holders on our records may attend the breakfast. The group breakfast will take place in Harold's Bistro & Bar within the hotel complex and will consist of their Deluxe Buffet Breakfast.

Currently this includes the following, though changes may be made between now and the event:
Fresh orange juice
Croissants, Danish pastries, muffins, assorted scones, breakfast loaf
Selection of cereals, granola, dried fruits
Fresh seasonal fruit, cottage cheese, fruit yoghurt, cheese, cold cuts
Fresh scrambled eggs, smoked maple-cured bacon, country sausage, home-fried potato, steel-cut oatmeal
Chef's choice of pancake or French toast or Belgian waffles with maple syrup
Chicken congee, vegetarian chow mein noodles
Freshly brewed coffee, selection of teas
Fresh eggs made to order - please ask your server
Any additional drinks or food not included in the buffet menu will be at the individual’s expense. Likewise any tips and gratuities are at your discretion and are not included in the package.



(http://i.imgur.com/gcBEZJk.png)

Price : US $349

Included in your ticket:


IMPORTANT INFORMATION

Auditorium Seating
Gold tier seats will be immediately behind the front two rows of Platinum tier. Seating within the Gold tier block will be assigned by row.

Convention Pin
All Gold tier ticket holders will receive a special, limited-edition Gold-design convention pin in metal, as illustrated

(http://i.imgur.com/6ddq2rX.png)

Registration
Platinum and Gold ticket holders will have their own registration table.

Photo Sessions
Gold tier ticket holders will be given access to the photo session room immediately after the Platinum tickets have been through on the Friday and Saturday.

Entry into the Friday and Saturday photo sessions is included in all ticket types, but the actual photo ops with actors will be at an additional cost. Prices for these will be posted separately. We will be supplying 10"x8" full colour prints.

Please note the priority photo op access is for the Friday and Saturday sessions only and not the sessions on Sunday. Tickets to the Sunday photos will be pre-sold during the event for all ticket type holders to a set number agreed with the guests, then opened up to the remainder of the audience if time permits. We will be working to a strict time constraint during the Sunday photo ops.

Autograph Session
Ticket includes entry to the autograph room but actual autographs are extra and are payable in cash at each guests' table. Prices to be released nearer the time

GATECOINS
We are introducing our own Gatecon currency for the first time in 2018. They can only be used by Platinum and Gold tier ticket holders, cannot be exchanged, swapped, passed on to someone else or cashed in. They are to be used in exchange for photo ops only up to the value indicated. No change will be given but they can be added to (CAD $) and used as part-payment for photo ops. They cannot be used for merchandise, autographs or any other purchase and have no monetary value beyond the photo sessions.Gatecoins will need to be handed in when using them but should you want to keep them as a memento then you agree to having a small stamp placed on the reverse to cancel it.

PLEASE NOTE: Gatecoins are valid for the majority of the Friday and Saturday photo sessions but cannot be used during the session on the Sunday nor for Teryl's photos ops (her photo day tbc)


Banquet Draw
We will be holding a draw from those Gold ticket holders who have also purchased the optional banquet ticket to win an upgrade to a seat at a Platinum table during the banquet. There will be FOUR seats available for Gold ticket holders. You must already have purchased the optional extra banquet ticket at the time the draw is made. The upgrades will be for the named ticket holders only so if you do not wish to be apart from other members of your party during the banquet you should let us know and the seat will be redrawn.

Breakfast Draw
We will be holding a draw from the Gold tier tickets for TWO ticket holders to join the actor breakfast buffet on ONE morning of the convention. The winners will be notified of the day and time. Only the named ticket holders on our records may attend the breakfast. The group breakfast will take place in Harold's Bistro & Bar within the hotel complex and will consist of their Deluxe Buffet Breakfast.

Currently this includes the following, though changes may be made between now and the event:
Fresh orange juice
Croissants, Danish pastries, muffins, assorted scones, breakfast loaf
Selection of cereals, granola, dried fruits
Fresh seasonal fruit, cottage cheese, fruit yoghurt, cheese, cold cuts
Fresh scrambled eggs, smoked maple-cured bacon, country sausage, home-fried potato, steel-cut oatmeal
Chef's choice of pancake or French toast or Belgian waffles with maple syrup
Chicken congee, vegetarian chow mein noodles
Freshly brewed coffee, selection of teas
Fresh eggs made to order - please ask your server
Any additional drinks or food not included in the buffet menu will be at the individual's expense. Likewise any tips and gratuities are at your discretion and are not included in the package.

Green Room Experience
This will consist of a draw for FOUR Platinum tier ticket holders and TWO Gold tier ticket holders to spend one of the lunch breaks in our guest Green Room and includes your lunch. Any specific dietary requirements will be obtained once the draw has been made. This is an exclusive chance to relax with the guests during one of their few periods of down time.



(http://i.imgur.com/bOT77tf.png)

Price : US $599
Limited to : 64 two front rows

Included in your ticket:



IMPORTANT INFORMATION

Auditorium Seating
Only Platinum tier ticket holders and our guests will be allowed to use the two front rows during panels. Seats in the two front rows will be assigned in the order purchases are received, starting at the middle of the row and working out to the edges. All other ticket tiers will be assigned seating by row within the tiered blocks. Any vacant seats in the front row will be set aside for any Gatecon guest who may want to watch a panel so you could find yourself sitting next to an actor.

Convention Pin
All Platinum tier ticket holders will receive a special, limited-edition Platinum-design convention pin in metal, as illustrated

(http://i.imgur.com/SZ4jYpq.png)

Registration
Platinum and Gold ticket holders will have their own registration table.

Priority Access
Access to the panels and photo sessions will be via ticket tier lanes outside the room. You will need to be in the correct lane for your ticket type. Volunteers will be on hand to assist.

Photo Sessions
Entry into the Friday and Saturday photo sessions is included in all ticket types, but the actual photo ops with actors will be at an additional cost. Prices for these will be posted separately. We will be supplying 10"x8" full colour prints.

Please note the priority photo op access is for the Friday and Saturday sessions only and not the sessions on Sunday. Tickets to the Sunday photos will be pre-sold during the event for all ticket type holders to a set number agreed with the guests, then opened up to the remainder of the audience if time permits. We will be working to a strict time constraint during the Sunday photo ops.

Private Autograph Session
The private session will take place for all 25 Platinum tier ticket holders fifteen minutes before the general doors open. During this time you will be able to make a start on your autograph collecting.

GATECOINS
We are introducing our own Gatecon currency for the first time in 2018. They can only be used by Platinum and Gold tier ticket holders, cannot be exchanged, swapped, passed on to someone else or cashed in. They are to be used in exchange for photo ops only up to the value indicated. No change will be given but they can be added to (CAD $) and used as part-payment for photo ops. They cannot be used for merchandise, autographs or any other purchase and have no monetary value beyond the photo sessions. Gatecoins will need to be handed in when using them but should you want to keep them as a memento then you agree to having a small stamp placed on the reverse to cancel it.

PLEASE NOTE: Gatecoins are valid for the majority of the Friday and Saturday photo sessions but cannot be used during the session on the Sunday nor for Teryl's photos ops (her photo day tbc)

Banquet Ticket
Your Platinum tier ticket will include entry to the banquet and your meal from the menu choices provided once the menu has been decided with the hotel. We will contact you for that. You will be sitting at special Platinum Tables with actor/s and if you are purchasing more than one Platinum tier ticket we will endeavour to seat all members of your party at the same table. We cannot guarantee sitting you with friends who have made separate purchases. We cannot guarantee which actor you will sit with and cannot take requests for specific actors.

Breakfast
Your Platinum tier ticket will include a group breakfast (max 10 people per group) with an actor on ONE morning during the convention. You will be assigned a day and time when your ticket is issued. If you are purchasing more than one Platinum ticket we will try to assign you seats for the same morning. The group breakfast will take place in Harold's Bistro & Bar within the hotel complex and will consist of their Deluxe Buffet Breakfast.

Currently this includes the following, though changes may be made between now and the event:
Fresh orange juice
Croissants, Danish pastries, muffins, assorted scones, breakfast loaf
Selection of cereals, granola, dried fruits
Fresh seasonal fruit, cottage cheese, fruit yoghurt, cheese, cold cuts
Fresh scrambled eggs, smoked maple-cured bacon, country sausage, home-fried potato, steel-cut oatmeal
Chef's choice of pancake or French toast or Belgian waffles with maple syrup
Chicken congee, vegetarian chow mein noodles
Freshly brewed coffee, selection of teas
Fresh eggs made to order - please ask your server
Any additional drinks or food not included in the buffet menu will be at the individual’s expense. Likewise any tips and gratuities are at your discretion and are not included in the package.

Green Room Experience
This will consist of a draw for FOUR Platinum tier ticket holders and TWO Gold tier ticket holders to spend one of the lunch breaks in our guest Green Room and includes your lunch. Any specific dietary requirements will be obtained once the draw has been made. This is an exclusive chance to relax with the guests during one of their few periods of down time.

Group Photo
This will be taken on stage over the course of the event, on either the Friday or the Saturday. The exact time will be advised in advance though may be subject to change at short notice. The photograph will comprise small groups of FIVE Platinum tier ticket holders at a time photographed with whichever guests are present and available at the time. Your copy of the photograph will be made available for collection from the Gatecon table and can be used as your personal item for signing at the autograph session if you so wish. Please note: at this stage we do not know which (if any) guests will sign a personal item for free.



The Banquet

If not already included in your ticket tier the banquet must be purchased separately. Banquet tickets will go on sale In a few weeks..

BANQUET MENU
US $95 inclusive of tax and gratuities


Despite our overall costs going up we have decided to keep the banquet tickets at the 2016 prices


Assorted rolls & butter

Mixed green salad – selection of baby lettuce, grape tomatoes, sun dried cranberries, apple chips, served with maple vinaigrette

Pre-selected choice of one:
Oven baked wild salmon, with coconut sauce, accompanied by rice & market vegetables
Slow braised beef short rib with honey lager jus, mashed potato & market vegetable
Pan seared chicken breast, with sweet chili & lime glaze, accompanied by mashed potatoes & market vegetables
Spinach & ricotta cannelloni with ratatouille, tomato sauce

White chocolate mousse cake, fruit coulis, seasonal berries


Please indicate special dietary needs (i.e. gluten free, diabetic, vegan). The hotel Chef will prepare a suitable offering based on the other selections. Please also indicate any pertinent allergies



HELPFUL HINT
If you are planning to buy tickets for a group, (there are limits on the number of tickets you can purchase at any one time - these numbers will be given out as part of the payment information in a couple of days), please prepare in advance for your purchase/s by collecting the full name, (real name not screen name, nickname or alias), and email address for every person you are buying on behalf of. Have them typed up and open so you can just copy and paste when you go through the purchase process - any incorrect names and emails may delay us assigning tickets to you.

The new Member's Area account set-up page can be found here Member Account Setup (https://www.gatecon.com/mygatecon/) and you can create your account now in preparation for the ticket launch day.

Please also note that the new Member's Area for 2018 requires everyone to create a new account. Your previous member area accounts will no longer work.

We will also be setting up a new mailing list for 2018 for ticket holders, although you may see one or two coming from the old mailing list in the meantime.


Title: Re: Gatecon Ticket Types & Prices 2018
Post by: nonnie88 on August 11, 2017, 04:57:50 PM
I THINK I JUST PEED A LITTLE!!!

Thanks for the information!
Title: Re: Gatecon Ticket Types & Prices 2018
Post by: ANATOL on August 11, 2017, 05:00:54 PM
Are ticket prices with taxes?
Thanks.
Title: Re: Gatecon Ticket Types & Prices 2018
Post by: ronfrancis32 on August 11, 2017, 05:09:16 PM
I am so excited about this. Looking forward to another trip to beautiful Vancouver.
Title: Re: Gatecon Ticket Types & Prices 2018
Post by: jchu100 on August 11, 2017, 05:59:00 PM
Can't wait, can't wait, can't wait!!  :)  8)
Title: Re: Gatecon Ticket Types & Prices 2018
Post by: Highlander II on August 11, 2017, 10:49:01 PM
Are ticket prices with taxes?
Thanks.

There's no tax on the ticket prices.
Title: Re: Gatecon Ticket Types & Prices 2018
Post by: Atlantia on August 11, 2017, 10:50:11 PM
Hey Richard,
As there are different ticket tiers, i think this needs to be a liile clearer for lining up at a guest table for autographs. Is there queing per tier or not? I would think not, but not all would. I know Platinum have the 15min advantage, but not all will do that especially if they think they can queue jump any time from table to table.
Title: Re: Gatecon Ticket Types & Prices 2018
Post by: Highlander II on August 11, 2017, 10:57:52 PM
Hey Richard,
As there are different ticket tiers, i think this needs to be a liile clearer for lining up at a guest table for autographs. Is there queing per tier or not? I would think not, but not all would. I know Platinum have the 15min advantage, but not all will do that especially if they think they can queue jump any time from table to table.

I'm pretty sure once the 15-min private section is up, everyone stands in line first come, first served.

(From a volunteer perspective, trying to figure out multiple lines or line-hopping once everyone can line-up is a logistical nightmare.)
Title: Re: Gatecon Ticket Types & Prices 2018
Post by: Atlantia on August 11, 2017, 11:01:48 PM
Hey Richard,
As there are different ticket tiers, i think this needs to be a liile clearer for lining up at a guest table for autographs. Is there queing per tier or not? I would think not, but not all would. I know Platinum have the 15min advantage, but not all will do that especially if they think they can queue jump any time from table to table.

I'm pretty sure once the 15-min private section is up, everyone stands in line first come, first served.

(From a volunteer perspective, trying to figure out multiple lines or line-hopping once everyone can line-up is a logistical nightmare.)

I would think so too. But it doesn't hurt to make it clear to all. ☺
Title: Re: Gatecon Ticket Types & Prices 2018
Post by: Richard on August 12, 2017, 03:07:02 AM
No like Highlander says multiple lines in the autos wouldn't work at all, so once the doors open up to everyone then it's every man, woman, child, Goa'uld for themselves.
Title: Re: Gatecon Ticket Types & Prices 2018
Post by: Richard on August 13, 2017, 03:35:27 PM
This time we are changing the way tickets will be sold, so we are giving you advance notice of the date and time they will be available.

Saturday 26th August 2017 at 8pm GMT/UTC (9pm BST check your local time)

This will allow those that wish to pay by other means the time to get organised.

We will also be offering a payment plan to spread the cost over 3 or 6 months.

We are offering Transferwise in addition to Paypal and are reducing the event ticket entry price by $10 if you pay by electronic transfer or via Transferwise.*

We now have a US bank account and can receive electronic payments and domestic transfers directly from most US bank accounts.

For non US currencies we have been using Transferwise for our currency exchanges.  We have found them to be generally more competitive to send money than Paypal.

Payment by on-line electronic transfer, Transferwise and e-Cheques are not seen as priority payment methods and can take days rather than hours to be processed through the system. We have no control over this inbuilt delay.  So to accommodate those who may wish to pay by these methods we have changed the way the tickets are allocated and are allowing 14 days for the payment to reach us.

When you place your order for ticket/s you will be able to pay by Paypal as before or by electronic transfer/Transferwise.  The tickets will be allocated in the order in which the request has been received. You will be given a reference code and your order will be reserved for you for up to 14 days.  This does not mean you pay in 14 days but you pay upon receipt of your ticket order acknowledgement email and your payment, either the full amount or the first instalment of a payment plan has up to 14 days to reach our bank .  The ticket/s will become valid when we have payment in full and you will receive confirmation by email. Should we not receive a payment within 10 days we will contact you and after 14 days we may release the tickets for re-sale.

Here is a useful short video explaining how Transferwise works -


If you are interested in finding out more about Transferwise use the link below for a fee free first transfer. The name on the invitation is Ian Martin or Ian Martin Rogers because Ian is the name listed on the Gatecon account.

https://transferwise.com/u/ianr138


They have a comprehensive help section on their website with videos showing how to set up an account and make payments;





So to recap, when the tickets go on sale you will be able to order your tickets on the website, and will then receive an order reference that will hold your ticket/s for 14 days or until a payment is received.  When we have received your full payment you will receive a confirmation email.

Ian is your Gatecon point-of-contact for using Transferwise so if you encounter any problems during the account set-up and payment process drop him a line at ian.rogers@gatecon.com provided the Transferwise help section does not already address your issue.

* This offer is only valid for event entry tickets, $10 discount for each ticket ordered and paid for by electronic payments and transfers and payments made with Transferwise. It does not apply to our Banquet tickets or merchandise or any payment or part payment made with Paypal.
Title: Re: Gatecon Ticket Types & Prices 2018
Post by: PamK1950 on August 13, 2017, 07:22:57 PM
So I'm assuming I'd transfer US$ to Brittish Pounds?
Title: Re: Gatecon Ticket Types & Prices 2018
Post by: schulzmk on August 14, 2017, 08:00:06 AM
Did I read that last line correctly?  The $10.00 discount does NOT apply to tickets purchased and paid for in full using PayPal?
Title: Re: Gatecon Ticket Types & Prices 2018
Post by: IanR on August 14, 2017, 11:11:44 AM
Did I read that last line correctly?  The $10.00 discount does NOT apply to tickets purchased and paid for in full using PayPal?

Yes you read that correctly,  the discount does not apply to Paypal.
Title: Re: Gatecon Ticket Types & Prices 2018
Post by: IanR on August 14, 2017, 11:21:27 AM
So I'm assuming I'd transfer US$ to Brittish Pounds?

We have a US bank account that can receive online payments in USD,  we will be listing the account details on the website
If you are able to pay bills online you should be able to pay into our account.  The bank account will only accept US Dollars.
Title: Re: Gatecon Ticket Types & Prices 2018
Post by: schulzmk on August 14, 2017, 01:50:43 PM
So I'm assuming I'd transfer US$ to Brittish Pounds?

We have a US bank account that can receive online payments in USD,  we will be listing the account details on the website
If you are able to pay bills online you should be able to pay into our account.  The bank account will only accept US Dollars.
Ian,  Will the bank info be posted or linked on the ticket ordering site so we know at that time where to send our Electronic payment?
Title: Re: Gatecon Ticket Types & Prices 2018
Post by: AndreaKoeln on August 15, 2017, 04:25:16 PM
Since I will be trying to lead a group of 50 high school students through Toronto on the 26th, I have asked a friend to get a ticket for me. I have already set up a new account.

Now, since I want to go for a pricier ticket and planned on doing the payment plan: When my friend orders my ticket, will she also have to pay for it? Can she order my ticket and I can pay you with a payment plan?

I doubt this is logistically possible, but just for clarification. If it is not possible, do you know anyone who is interested in buying a healthy kidney? :-)

Title: Re: Gatecon Ticket Types & Prices 2018
Post by: tarnecki on August 16, 2017, 05:36:09 AM
wowzers :D awesome!  8)
Title: Re: Gatecon Ticket Types & Prices 2018
Post by: Richard on August 16, 2017, 11:26:09 AM
Since I will be trying to lead a group of 50 high school students through Toronto on the 26th, I have asked a friend to get a ticket for me. I have already set up a new account.

Now, since I want to go for a pricier ticket and planned on doing the payment plan: When my friend orders my ticket, will she also have to pay for it? Can she order my ticket and I can pay you with a payment plan?

I doubt this is logistically possible, but just for clarification. If it is not possible, do you know anyone who is interested in buying a healthy kidney? :-)

The official answer from the team members handling payments....

'No, the person who does the transaction is responsible for the payments. Can't buy for someone else and have another person pay for it.'
Title: Re: Gatecon Ticket Types & Prices 2018
Post by: IanR on August 16, 2017, 03:59:06 PM
So I'm assuming I'd transfer US$ to Brittish Pounds?

We have a US bank account that can receive online payments in USD,  we will be listing the account details on the website
If you are able to pay bills online you should be able to pay into our account.  The bank account will only accept US Dollars.
Ian,  Will the bank info be posted or linked on the ticket ordering site so we know at that time where to send our Electronic payment?
The bank details will be posted on the website with full instructions on how to pay.  When you have reserved your ticket on the Gatecon site you will receive an order acknowledgement confirming your order,  it will have the Gatecon payment reference that will need to be submitted with your payment.  You can then log in to your bank account and make the payment.   
Title: Re: Gatecon Ticket Types & Prices 2018
Post by: IanR on August 16, 2017, 04:16:42 PM
Since I will be trying to lead a group of 50 high school students through Toronto on the 26th, I have asked a friend to get a ticket for me. I have already set up a new account.

Now, since I want to go for a pricier ticket and planned on doing the payment plan: When my friend orders my ticket, will she also have to pay for it? Can she order my ticket and I can pay you with a payment plan?

I doubt this is logistically possible, but just for clarification. If it is not possible, do you know anyone who is interested in buying a healthy kidney? :-)

The official answer from the team members handling payments....

'No, the person who does the transaction is responsible for the payments. Can't buy for someone else and have another person pay for it.'
I think we might of made an assumption that you would be using Paypal to make your payment and as Richard posted it is not possible due to the way our website integrates with Paypal.  That said if you were to consider using Transferwise instead it would be possible.  Your friend would need to order the ticket in your  name and give your email address (it needs to be the same one you will use for the payment plan).  Then you would need an account with Transferwise and make the payment/s.    PS I'm checking the going rate for kidneys :)
Title: Re: Gatecon Ticket Types & Prices 2018
Post by: ANATOL on August 16, 2017, 04:28:37 PM
If I pay with paypal, will paypal will convert the money into US?
Title: Re: Gatecon Ticket Types & Prices 2018
Post by: Highlander II on August 16, 2017, 06:51:20 PM
If I pay with paypal, will paypal will convert the money into US?

Paypal typically handles the conversions. You may still end up with a 'foreign trx fee' from your bank.
Title: Re: Gatecon Ticket Types & Prices 2018
Post by: IanR on August 17, 2017, 04:19:14 AM
If I pay with paypal, will paypal will convert the money into US?

Paypal typically handles the conversions. You may still end up with a 'foreign trx fee' from your bank.
Paypal do offer the conversion but you need to check their rates.  We are using  Transferwise for our currency conversions, which is why we are offering it as an additional way to pay.  They specialise in foreign exchange transfers and are very competitive as they use money market exchange rates and list their fees as a separate charge before you make the transaction. You also avoid a foreign trx fees as you pay Tranferwise in your local currency.
Title: Re: Gatecon Ticket Types & Prices 2018
Post by: Atlantia on August 17, 2017, 07:00:25 AM
Since I will be trying to lead a group of 50 high school students through Toronto on the 26th, I have asked a friend to get a ticket for me. I have already set up a new account.

Now, since I want to go for a pricier ticket and planned on doing the payment plan: When my friend orders my ticket, will she also have to pay for it? Can she order my ticket and I can pay you with a payment plan?

I doubt this is logistically possible, but just for clarification. If it is not possible, do you know anyone who is interested in buying a healthy kidney? :-)

The official answer from the team members handling payments....

'No, the person who does the transaction is responsible for the payments. Can't buy for someone else and have another person pay for it.'
I think we might of made an assumption that you would be using Paypal to make your payment and as Richard posted it is not possible due to the way our website integrates with Paypal.  That said if you were to consider using Transferwise instead it would be possible.  Your friend would need to order the ticket in your  name and give your email address (it needs to be the same one you will use for the payment plan).  Then you would need an account with Transferwise and make the payment/s.    PS I'm checking the going rate for kidneys :)

Mmmmmm Steak and Kidney Pie. 😄 You know in my country we vuy our kidneys over the counter!  😂
Title: Re: Gatecon Ticket Types & Prices 2018
Post by: singularity12 on August 17, 2017, 08:43:15 PM
When I entered my details into my newly created account, the "state" field is required even though there is a "province" field under it. I just put N/A as state and filled in the province. I hope that's ok.
Title: Re: Gatecon Ticket Types & Prices 2018
Post by: singularity12 on August 17, 2017, 09:06:10 PM
How is payment by PayPal set up? If I understand their fees page correctly, whether or not we pay a fee depends on whether we are just "sending money" or if we are "buying something".
Title: Re: Gatecon Ticket Types & Prices 2018
Post by: ZiggyNJ on August 17, 2017, 11:43:48 PM
Quick question regarding platinum tickets.  Will people who pay in full get priority over people who choose a payment plan?  Example, if Susie is first in and orders 3 tickets on a payment plan and I am second in and order three tickets but pay in full, who gets the first three tickets?  Because with Platinum tickets "seats in the front row will be assigned in the order purchases are received, starting at the middle of the row and working out to the edges"
Title: Re: Gatecon Ticket Types & Prices 2018
Post by: IanR on August 18, 2017, 02:10:46 PM
Quick question regarding platinum tickets.  Will people who pay in full get priority over people who choose a payment plan?  Example, if Susie is first in and orders 3 tickets on a payment plan and I am second in and order three tickets but pay in full, who gets the first three tickets?  Because with Platinum tickets "seats in the front row will be assigned in the order purchases are received, starting at the middle of the row and working out to the edges"
Because of the low number of Platinum tickets available there is a  limit in place on the shopping cart. The maximum number of Platinum tickets that can be bought by one person in a single transaction is 2.  There is no limit on the number of transactions you can make but each would be limited to 2 Platinum tickets.

After selecting your tickets and entering the ticket holder details, the payment options are presented - at this point you have options to pay with Paypal,  Transferwise or within the US, electronic bank transfers (full payment or installments for either).  When you have made your selection and reviewed your order you then press the PAY NOW button - at this point your ticket is on hold  If you elect to pay by Paypal you will be directed to the Paypal site to make your payment.  If you want to pay by the other methods the tickets will be held for 14 days.

The tickets are reserved as they are ordered and then validated when they have been paid for so there is no advantage gained with the speed of payment.
Title: Re: Gatecon Ticket Types & Prices 2018
Post by: ANATOL on August 18, 2017, 04:26:57 PM
Thanks for the info.
Title: Re: Gatecon Ticket Types & Prices 2018
Post by: ZiggyNJ on August 18, 2017, 09:47:55 PM
Because of the low number of Platinum tickets available there is a  limit in place on the shopping cart. The maximum number of Platinum tickets that can be bought by one person in a single transaction is 2.  There is no limit on the number of transactions you can make but each would be limited to 2 Platinum tickets.

After selecting your tickets and entering the ticket holder details, the payment options are presented - at this point you have options to pay with Paypal,  Transferwise or within the US, electronic bank transfers (full payment or installments for either).  When you have made your selection and reviewed your order you then press the PAY NOW button - at this point your ticket is on hold  If you elect to pay by Paypal you will be directed to the Paypal site to make your payment.  If you want to pay by the other methods the tickets will be held for 14 days.

The tickets are reserved as they are ordered and then validated when they have been paid for so there is no advantage gained with the speed of payment.

Quick follow up, if someone purchases platinum tickets but does not make a payment in 14 days, the tickets get put up for sale again.  My question is, does everyone who already bought a ticket get moved up to a better seat or do the seats that person was assigned go back out for sale?

Sorry for so many questions we are just trying to figure out how we are going to have four people sit together if we can only buy two tickets at a time  :)
Title: Re: Gatecon Ticket Types & Prices 2018
Post by: meshel73 on August 18, 2017, 10:59:47 PM
Is there any incentive to pay in full? The reason I ask is that 3 friends and I agreed to go Platinum together. We can pay the $599 via PayPal which means you'd get the money ($2,396) up front. But with a payment plan as an option, won't everyone want to go Platinum if they've got 6 months to pay off the ticket? Meaning those tickets are going to get snatched up fast.

And with there now being a limit on 2 platinum tickets per transaction, the four of us won't be seated together (as we have to make two separate transactions) and there's the possibility that two of us will miss out on platinum tickets altogether as they will be in high demand because of the payment plan option. And the whole point was for us to be able to sit together at the panels and banquet.
Title: Re: Gatecon Ticket Types & Prices 2018
Post by: Fryn on August 19, 2017, 02:40:51 AM
Quote
Quick follow up, if someone purchases platinum tickets but does not make a payment in 14 days, the tickets get put up for sale again.  My question is, does everyone who already bought a ticket get moved up to a better seat or do the seats that person was assigned go back out for sale?

Sorry for so many questions we are just trying to figure out how we are going to have four people sit together if we can only buy two tickets at a time  :)

If payment for a Platinum isn't received within the 14 days and the ticket is available again then the rest of the Platinum ticket holders will be moved to fill that spot and the unpaid for ticket will be placed at the end of the assigned seats... if that makes sense!
Title: Re: Gatecon Ticket Types & Prices 2018
Post by: Fryn on August 19, 2017, 03:15:56 AM
Is there any incentive to pay in full? The reason I ask is that 3 friends and I agreed to go Platinum together. We can pay the $599 via PayPal which means you'd get the money ($2,396) up front. But with a payment plan as an option, won't everyone want to go Platinum if they've got 6 months to pay off the ticket? Meaning those tickets are going to get snatched up fast.

And with there now being a limit on 2 platinum tickets per transaction, the four of us won't be seated together (as we have to make two separate transactions) and there's the possibility that two of us will miss out on platinum tickets altogether as they will be in high demand because of the payment plan option. And the whole point was for us to be able to sit together at the panels and banquet.


It is a bit of a problem with them being limited but we have had to do the 2 per transaction so that we don't oversell. All I can suggest is two of you try to get them simultaneously. We know there will be some disappointed people and we can apologise in advance but the idea was to make the Platinums unique and available to all, hence the payment plan. There is a slight fee for PP payment plans. Btw we don't get the PP money right away as they keep half of it until after the event which is another reason for Transferwise! :D
Title: Re: Gatecon Ticket Types & Prices 2018
Post by: Fryn on August 19, 2017, 11:39:46 AM
PLATINUM TICKETS UPDATE


We have been reading all of your concerns regarding the very limited Platinum tickets and we are trying to come up with a way that gives everyone an equal chance of grabbing one of these popular tickets. Some of you have been asking about ordering more than 2 tickets at a time as we have capped each transaction  at 2 Platinums.

We have devised this way of selling the Platinums to avoid overselling on launch day and to avoid the disappointment of finding out your order stamp was too late for a ticket. We also realise that all of your group will want to sit together and so to ensure you are able to we have come up with the following...

If you intend to buy a Platinum ticket we need you to email us at platinum@gatecon.com, listing your name and the names of everyone in your group who wants a Platinum as well, along with their email addresses and exactly how you each intend to pay. We also need to know if one designated person is paying for all the tickets or if people in your group wish to pay separately. Please note, with Paypal you would have to buy ALL the tickets requested at one time on the same mode of payment (either all in full or all on the same payment plan) as Paypal is automated and beyond our control. Transferwise/bank transfer option for US citizens can be done manually, in which case there is room for manoeuvre as we have the ability to 'mix and match'!

Each registration of intent will be assigned a number and should we have more than the number of tickets we have available we will enlist the help of one of the actors to pick a series of numbers for the Platinum ticket recipients. That way we will be able to keep groups together and it would be a completely unbiased selection.

If you are one of the lucky ones we will email you to let you know on the Friday and you will see the option to buy your Platinum ticket when you log into your members area on the Gatecon site when ticket sales begin. We will advise anyone not so fortunate well in time for the opening of ticket sales next Saturday when you will then be able to buy another ticket type. You will be placed on a waiting list in case any of the 25 tickets aren't paid for and you will be the first to be offered the chance to upgrade.

IMPORTANT.  All people listed for Platinums (either single purchaser, group purchaser, or Platinum recipient) MUST have a 'My Gatecon' account (https://www.gatecon.com/mygatecon/).  So if you haven't already, get onto the site and sign up. Without this your ticket/s cannot be assigned to you. If you came to the 2016 event you will need to set up a new Member's Area account for The Invasion - your old one will no longer work.

Also important... Please only send ONE email per group as duplicate emails will confuse the situation. Note, this is NOT an actual ticket purchase and you will still need to access the members area using the special link we will provide.

The designated purchaser will be assigned the number of Platinum tickets slots and buy the tickets for the rest of the group. Should you prefer to pay individually then you will be assigned a single ticket. If you don't complete the purchase of your allocation within the given timeframe the remaining tickets will be offered to those on the Platinum waiting list. If no waiting list exists they will be available by application to the platinum@gatecon.com email address on a first come, first served basis. As with all ticket purchases, payment of any kind must be received in our bank account within 14 days. This does not mean you have 14 days to pay but that some payments methods can take that long to clear. In order to avoid disappointment you need to pay straight away.

Finally, only contact us regarding this if you fully intend buying a ticket as this isn't a registration of interest.

This opportunity will be open from NOW until 1200 GMT (mid-day) on Wednesday 23rd August when any untaken Platinum tickets will be made available on Saturday along with the other ticket types.
Title: Re: Gatecon Ticket Types & Prices 2018
Post by: Fryn on August 20, 2017, 04:02:51 AM
Don't forget to email in your intent to buy a Platinum ticket before Wednesday's deadline! See the post above for more info!
Title: Re: Gatecon Ticket Types & Prices 2018
Post by: jchu100 on August 20, 2017, 10:28:30 AM
If we are placed on the waiting list for platinum ticket and then offered the opportunity to upgrade later on, will we receive a refund for the banquet ticket that we purchased with our gold ticket since the banquet is included with the platinum?
Thanks.
Title: Re: Gatecon Ticket Types & Prices 2018
Post by: Fryn on August 20, 2017, 03:20:16 PM
If you get the chance to upgrade you would need to pay the difference between the ticket you bought and the Platinum. If you also bought a banquet ticket that would be taken into account
Title: Re: Gatecon Ticket Types & Prices 2018
Post by: PamK1950 on August 20, 2017, 04:09:53 PM
Just wondering....If you're one of the lucky ones, how much time  do you have to put your order in after you receive the email?   And what happens if the first five numbers drawn all want to purchase five tickets?  Are the rest of us out of luck?
Title: Re: Gatecon Ticket Types & Prices 2018
Post by: umnr on August 20, 2017, 04:45:30 PM
I'm wondering the same thing as PamK1950.
I'm #9 on the list and my t sounds as if I probably have no chance if the first 8 want 3-4 tots.
So bummed...ll😭
Title: Re: Gatecon Ticket Types & Prices 2018
Post by: PamK1950 on August 20, 2017, 06:05:02 PM
I'm wondering the same thing as PamK1950.
I'm #9 on the list and my t sounds as if I probably have no chance if the first 8 want 3-4 tots.
So bummed...ll😭

I'm #32, but they are going to be pulling random numbers so there is a chance of being able to get a platinum.  It all depends on how many tickets are "taken" when they get to your number. 

If I'm interpreting this correctly let say they pull numbers 3, 20, 44, 9, 32, 17, 10, 13 etc.  If #3, 20 & 44 each get five tix, there would be ten left when it's your number. 

If you get two tix there would be eight left when it's my turn. I'm just getting one, so we're down to seven for #17.

If #17, 10 and 13 buy the remaining tickets, everyone else will be put on a waiting list in case someone doesn't pay or make payment arrangements within the 14 day allotted time period

(Don't quote me on this, this is just my interpretation of what they posted)
Title: Re: Gatecon Ticket Types & Prices 2018
Post by: StargateGazer on August 20, 2017, 07:39:46 PM
I'm wondering the same thing as PamK1950.
I'm #9 on the list and my t sounds as if I probably have no chance if the first 8 want 3-4 tots.
So bummed...ll😭

I'm #32, but they are going to be pulling random numbers so there is a chance of being able to get a platinum.  It all depends on how many tickets are "taken" when they get to your number. 

If I'm interpreting this correctly let say they pull numbers 3, 20, 44, 9, 32, 17, 10, 13 etc.  If #3, 20 & 44 each get five tix, there would be ten left when it's your number. 

If you get two tix there would be eight left when it's my turn. I'm just getting one, so we're down to seven for #17.

If #17, 10 and 13 buy the remaining tickets, everyone else will be put on a waiting list in case someone doesn't pay or make payment arrangements within the 14 day allotted time period

(Don't quote me on this, this is just my interpretation of what they posted)

Yeah, this is also how I interpreted it as well. We are #19. Best of luck to everyone!!!! <3
Title: Re: Gatecon Ticket Types & Prices 2018
Post by: Dr. Carson Beckett on August 20, 2017, 08:17:42 PM
It looks like I will, unfortunately, not be able to attend the 2018 convention, especially after looking over the ticket options. The prices are actually comparable (only slightly cheaper) to that of a typical Creation convention yet they don't give you an assigned seat within the block and, unlike Creation, photo ops are now tied to which ticket tier you have? Yeah, I understand there is a big difference between what Creation can afford and what Gatecon can afford, but as a consumer there's only so much I can afford and spending essentially the same as a Creation ticket and getting what is comparably a glorified general admission ticket with added restrictions does not seem like the value received matches the money paid.

I would only be ready to commit to a ticket if Richard Dean Anderson was confirmed to make a return appearance but, if I'm understanding the new setup properly, if it turned out I was only able to get the Copper tickets (which is the actually more expensive than Creation's Copper ticket) I would essentially be lucky to get into a photo op because I would have to wait for everybody else with a higher tier? I can understand Platinum getting priority access, but I really think having to go in order of ticket tier is a recipe for disaster, especially since at the Homecoming it tried to order the photo ops by rows and gave up several hours in.

I'm also not too keen on the payment system, it just seems like jumping through too many hoops to get a ticket. But I wish everybody the best and hope everybody has an incredible time.
Title: Re: Gatecon Ticket Types & Prices 2018
Post by: StargateGazer on August 20, 2017, 08:44:09 PM
It looks like I will, unfortunately, not be able to attend the 2018 convention, especially after looking over the ticket options. The prices are actually comparable (only slightly cheaper) to that of a typical Creation convention yet they don't give you an assigned seat within the block and, unlike Creation, photo ops are now tied to which ticket tier you have? Yeah, I understand there is a big difference between what Creation can afford and what Gatecon can afford, but as a consumer there's only so much I can afford and spending essentially the same as a Creation ticket and getting what is comparably a glorified general admission ticket with added restrictions does not seem like the value received matches the money paid.

I would only be ready to commit to a ticket if Richard Dean Anderson was confirmed to make a return appearance but, if I'm understanding the new setup properly, if it turned out I was only able to get the Copper tickets (which is the actually more expensive than Creation's Copper ticket) I would essentially be lucky to get into a photo op because I would have to wait for everybody else with a higher tier? I can understand Platinum getting priority access, but I really think having to go in order of ticket tier is a recipe for disaster, especially since at the Homecoming it tried to order the photo ops by rows and gave up several hours in.

I'm also not too keen on the payment system, it just seems like jumping through too many hoops to get a ticket. But I wish everybody the best and hope everybody has an incredible time.

:( Wish you could come! I'm not to keen on open seating... not trying to complain, it's completely a personality thing...  movie theaters set in the same fear in me. I'm pretty quiet and get nervous in front of large crowds.... (Although you'd never guess it if you met me prolly  ;D) But it's enough to jump start my heart and make me feel like I'm having a *not so minor* heart attack. I'm getting better, but a little nervous about open seating due to this.... I definitely like the thought of having a seat with my butt labeled in it  ;D

Creation I think did the same thing with their ticket tiers- although to be honest it worked very well with photo ops. HOWEVER, I only was able to attend one creation event... so I can't speak volumes.

Overall, I'm down to meeting all of our fellow gate-goers and having a blast celebrating the show we all love so dear!!! <3 AND omg! Amanda Tapping! But, JR BOURNE?!?! Here's PRAYING he doesn't cancel out at last second. I was heartbroken when both of them cancelled last year!!!
Title: Re: Gatecon Ticket Types & Prices 2018
Post by: StargateGazer on August 20, 2017, 10:12:19 PM
It looks like I will, unfortunately, not be able to attend the 2018 convention, especially after looking over the ticket options. The prices are actually comparable (only slightly cheaper) to that of a typical Creation convention yet they don't give you an assigned seat within the block and, unlike Creation, photo ops are now tied to which ticket tier you have? Yeah, I understand there is a big difference between what Creation can afford and what Gatecon can afford, but as a consumer there's only so much I can afford and spending essentially the same as a Creation ticket and getting what is comparably a glorified general admission ticket with added restrictions does not seem like the value received matches the money paid.

I would only be ready to commit to a ticket if Richard Dean Anderson was confirmed to make a return appearance but, if I'm understanding the new setup properly, if it turned out I was only able to get the Copper tickets (which is the actually more expensive than Creation's Copper ticket) I would essentially be lucky to get into a photo op because I would have to wait for everybody else with a higher tier? I can understand Platinum getting priority access, but I really think having to go in order of ticket tier is a recipe for disaster, especially since at the Homecoming it tried to order the photo ops by rows and gave up several hours in.

I'm also not too keen on the payment system, it just seems like jumping through too many hoops to get a ticket. But I wish everybody the best and hope everybody has an incredible time.

We think alike. RDA will not be there. It was announced on the Gatecon FB page. For the platinum tickets, it only takes 12 people requesting 2 seats and that takes up the front row. The time zones are problems for US attendees. I noticed that many people were able to send in emails before the West Coast was awake. Back in the day, I almost volunteered for Creation events until I saw some unnerving behind the scenes stuff. Hope you do change your mind.

This is true for US attendees, but I see most of their posts immediately because I changed my notification settings on my page. This way I'm notified immediately of any changes :). For platinum they're randomizing it so that everyone, no matter how early or late you send your email in, is able to have the same chances.... the only bugger part for me is that I work 4-10's and it just so happens to fall right in the middle of ticket sales. I also work at the airport. OF all things, we have a terminal named STARGATE. No joke. But anyways- will make it nearly impossible for me to grab tickets unless I run away for a little bit. Or enlist the help of my accomplice.  8)
Title: Re: Gatecon Ticket Types & Prices 2018
Post by: Fryn on August 21, 2017, 08:57:12 AM
We have now sent out Platinum ticket draw numbers to everyone who has responded. If you are part of a group the email will have gone to the person who wrote in. If you or your group hasn't had an email containing your number it means we have not received your email and you need to contact us again. Applications to join the draw close at 12.00 mid day GMT on Wednesday 23rd August. Good luck to everyone taking part!


PS please check your spam/junk folder for your draw number email before contacting us!
Title: Re: Gatecon Ticket Types & Prices 2018
Post by: ZiggyNJ on August 22, 2017, 11:23:35 AM

PS please check your spam/junk folder for your draw number email before contacting us!

That is where I found mine and I almost never check my spam folder  :)
Title: Re: Gatecon Ticket Types & Prices 2018
Post by: IanR on August 22, 2017, 03:07:13 PM

PLATINUM TICKETS

We have been taken aback by the number of people eager to buy Platinum tickets and the last thing we want to do is cause disappointment. Clearly, though, given the numbers, that will happen with some of you, even taking into account the decision we have made. We would have loved to be able to accommodate everyone but there are certain constraints that are beyond our control. With that in mind we have decided to open not one but TWO rows to Platinum tickets, meaning we can offer quite a few more places.

We will still offer the same perks and will keep the ratio of winning the Green Room draw at the same level by increasing the number of places available, so as not to devalue the  whole experience. It WILL, however double your chances of being one of the lucky people who will be able to buy a Platinum ticket. This does mean, though, that Gold tickets will start in row 3 and not row 2 as previously stated. Still very close to the stage.

As I said at the start, there will be still be some who will be disappointed but hopefully this will alleviate that for most of you.

The ticket draw numbers will decide your seat number as you will be assigned a seat according to the order of the number sequence to be drawn by, we hope, Erick Avari. If you miss out on a Platinum ticket you will be put on a waiting list (still in the order picked by Erick) in case anyone ahead of you doesn't proceed with their purchase. You will then be able to upgrade if you wish.

We wish all of you the very best of luck!
Title: Re: Gatecon Ticket Types & Prices 2018
Post by: singularity12 on August 22, 2017, 08:58:18 PM
Hello, I think my questions might have been missed in the midst of the platinum ticket questions. They are Reply #27 and #28.

Also, since it is getting close to purchase date, will you be putting up a seating chart to show how many rows are gold, silver, and copper so we have time to consider?

Thanks.
Title: Re: Gatecon Ticket Types & Prices 2018
Post by: Fryn on August 23, 2017, 05:34:44 AM
PLEASE NOTE - THIS HAS NOW CLOSED!


You should all have had your platinum ticket draw number by now. If you haven't first of all check your spam/junk folder! If still no email then contact us BEFORE the deadline of 12.00 GMT!
Title: Re: Gatecon Ticket Types & Prices 2018
Post by: singularity12 on August 23, 2017, 11:44:19 AM
Hello, I think my questions might have been missed in the midst of the platinum ticket questions. They are Reply #27 and #28.

Also, since it is getting close to purchase date, will you be putting up a seating chart to show how many rows are gold, silver, and copper so we have time to consider?

Thanks.


Fryn had to remind me that Gold, Silver, and Copper seats are all unassigned.

I know, but I'd like to know whether Gold is rows 3-5 or 3-10.
Title: Re: Gatecon Ticket Types & Prices 2018
Post by: Fryn on August 23, 2017, 02:03:03 PM
We will post an image of the seating plan but it needs altering slightly because of the Platinum ticket change. Please bear with us as we have been working hard on the aplatinum drawer this week. Will have something up tomorrow
Title: Re: Gatecon Ticket Types & Prices 2018
Post by: Richard on August 24, 2017, 03:19:43 AM
I'll post that chart for you today.
Title: Re: Gatecon Ticket Types & Prices 2018
Post by: Atlantia on August 24, 2017, 10:00:03 AM
I'm on the platinum waiting list. :( Copper ticket it is.

Why not Gold? 🤔
Title: Re: Gatecon Ticket Types & Prices 2018
Post by: Richard on August 24, 2017, 10:48:15 AM
Here is the seating plan we are working with for The Invasion.
This is subject to alterations as we may need to accommodate wheelchairs etc, which could mean the rows tweaking slightly.

(http://i.imgur.com/uLC4aWh.png)
Title: Re: Gatecon Ticket Types & Prices 2018
Post by: umnr on August 24, 2017, 04:24:35 PM
I'm bummed...l😩
Title: Re: Gatecon Ticket Types & Prices 2018
Post by: singularity12 on August 24, 2017, 04:56:52 PM
I'm on the platinum waiting list. :( Copper ticket it is.

Why not Gold? 🤔

fixed income

But if you can afford Platinum, you can afford gold! :)
Title: Re: Gatecon Ticket Types & Prices 2018
Post by: Richard on August 24, 2017, 05:04:21 PM
We have been taking your various comments and feedback regarding seating on board.

We have those that want assigned seats and those that don't. So to try and keep the middle ground we have decided to try something different and assign seating by rows.
So you will be assigned a row and not a seat, giving you the freedom to choose a seat within that row. Platinum ticket holders will have assigned seats as before.

This is also a compromise from us as it is very labour intensive putting individual labels on chairs each time the room layout changes.

Your row will be assigned in the order your ticket is reserved rather than when payment has been made. This makes it fairer as it gives those that opt for payment plans the same chance as everyone else.
Title: Re: Gatecon Ticket Types & Prices 2018
Post by: meshel73 on August 24, 2017, 06:58:33 PM
So you will be assigned a row and not a seat, giving you the freedom to choose a seat within that row. Platinum ticket holders will have assigned seats as before. Your row will be assigned in the order your ticket is reserved rather than when payment has been made.

If we want to sit together (in the same row), that means our tickets will need to be ordered together, right?

If so, is there a limit on how many tickets can be purchased in one transaction? Can one person buy 4 x GOLD tickets in one transaction for themselves and 3 friends?

And with the banquet tickets, in the one transaction can the person order 4 convention tickets and 4 banquet tickets? Or do you have to purchase banquet tickets separately to the con tickets?

Sorry for all the questions. We just want to make sure the person who is purchasing on our behalf knows what they need to do.
Title: Re: Gatecon Ticket Types & Prices 2018
Post by: ZiggyNJ on August 25, 2017, 12:30:38 AM
I'm on the platinum waiting list. :( Copper ticket it is.

Why not Gold? 🤔

fixed income

But if you can afford Platinum, you can afford gold! :)

no due to once-a-month payment schedule which isn't the 1st of the month. At least I qualify for the platinum drawing.

I'm confused, isn't there a payment plan for any level?  So if you could afford Platinum on the payment plan you should be able to afford any other level on the payment plan.  Why go for Platinum if you can't afford it?  Not trying to be rude but I honestly don't understand.
Title: Re: Gatecon Ticket Types & Prices 2018
Post by: Richard on August 25, 2017, 01:44:57 AM
So you will be assigned a row and not a seat, giving you the freedom to choose a seat within that row. Platinum ticket holders will have assigned seats as before. Your row will be assigned in the order your ticket is reserved rather than when payment has been made.

If we want to sit together (in the same row), that means our tickets will need to be ordered together, right?

If so, is there a limit on how many tickets can be purchased in one transaction? Can one person buy 4 x GOLD tickets in one transaction for themselves and 3 friends?

And with the banquet tickets, in the one transaction can the person order 4 convention tickets and 4 banquet tickets? Or do you have to purchase banquet tickets separately to the con tickets?

Sorry for all the questions. We just want to make sure the person who is purchasing on our behalf knows what they need to do.

Questions aren't a problem (usually) so don't worry about asking them 😀

Yes to be assigned the same row as friends you would need to order and pay for the tickets together - there is a cap of ten in any one order so should cover all groups' needs we hope.

Same with the banquet, one person can order and pay for everyone - just make sure you have all the banquet choices written down to fill in.

Title: Re: Gatecon Ticket Types & Prices 2018
Post by: Richard on August 25, 2017, 01:54:51 AM
IMPORTANT:

Individual banquet tickets will now go on sale in a few weeks. This weekend is concentrating on the main convention tickets and will also make your journey through the store that much quicker.

Sorry if you have already gathered together the banquet info for your party but hold on to it as you will still need it soon.

Platinums this doesn't affect the banquet as it is included in your main ticket.
Title: Re: Gatecon Ticket Types & Prices 2018
Post by: PamK1950 on August 25, 2017, 03:32:07 PM
So you will be assigned a row and not a seat, giving you the freedom to choose a seat within that row. Platinum ticket holders will have assigned seats as before. Your row will be assigned in the order your ticket is reserved rather than when payment has been made.

If we want to sit together (in the same row), that means our tickets will need to be ordered together, right?

If so, is there a limit on how many tickets can be purchased in one transaction? Can one person buy 4 x GOLD tickets in one transaction for themselves and 3 friends?

And with the banquet tickets, in the one transaction can the person order 4 convention tickets and 4 banquet tickets? Or do you have to purchase banquet tickets separately to the con tickets?

Sorry for all the questions. We just want to make sure the person who is purchasing on our behalf knows what they need to do.

Meshel73, Don't apologize for asking questions.  My dad always use to say "The only time questions are bad, are when you DON'T ask them"
Title: Re: Gatecon Ticket Types & Prices 2018
Post by: umnr on August 25, 2017, 06:22:44 PM
So you will be assigned a row and not a seat, giving you the freedom to choose a seat within that row. Platinum ticket holders will have assigned seats as before. Your row will be assigned in the order your ticket is reserved rather than when payment has been made.

If we want to sit together (in the same row), that means our tickets will need to be ordered together, right?

If so, is there a limit on how many tickets can be purchased in one transaction? Can one person buy 4 x GOLD tickets in one transaction for themselves and 3 friends?

And with the banquet tickets, in the one transaction can the person order 4 convention tickets and 4 banquet tickets? Or do you have to purchase banquet tickets separately to the con tickets?

Sorry for all the questions. We just want to make sure the person who is purchasing on our behalf knows what they need to do.

Questions aren't a problem (usually) so don't worry about asking them 😀

Yes to be assigned the same row as friends you would need to order and pay for the tickets together - there is a cap of ten in any one order so should cover all groups' needs we hope.

Same with the banquet, one person can order and pay for everyone - just make sure you have all the banquet choices written down to fill in.

Ten????
Hells Bells, I'm going to be lucky to get a ticket.......period !
I was the 9th person to send in for Platinum, but people who waited til the last minute got them.  Not even offered gold 😖
I might as well cancel hotel reservation, since it seems rules are written in chalk......
Title: Re: Gatecon Ticket Types & Prices 2018
Post by: ZiggyNJ on August 25, 2017, 10:24:27 PM
Why are there so many places to get information?  Why have a forum if you are going to post stuff to Facebook?  I can't keep up!
Title: Re: Gatecon Ticket Types & Prices 2018
Post by: IanR on August 26, 2017, 05:53:57 AM
Why are there so many places to get information?  Why have a forum if you are going to post stuff to Facebook?  I can't keep up!
We're finding that not everyone is looking at the forum - so we need put the information on Facebook as well to try and make sure it reaches everyone.
Title: Re: Gatecon Ticket Types & Prices 2018
Post by: Richard on August 26, 2017, 05:55:15 AM
I wouldn't call two places for information 'many' places at all. The Facebook page is for the immediate announcements. The forum is used more as an archive and to have more detailed information on things like the activities available that would look messy as a Facebook posting and would get lost in the constant page refreshes.

The person asking about the cap (of ten per order) was asking about the Gold tier not the Platinum.
Title: Re: Gatecon Ticket Types & Prices 2018
Post by: ZiggyNJ on August 26, 2017, 10:19:26 AM
I wouldn't call two places for information 'many' places at all. The Facebook page is for the immediate announcements. The forum is used more as an archive and to have more detailed information on things like the activities available that would look messy as a Facebook posting and would get lost in the constant page refreshes.

The person asking about the cap (of ten per order) was asking about the Gold tier not the Platinum.

Well I wouldn't call a forum, a Facebook page and at least two Facebook groups only two places.  Facebook doesn't like to show posts in order anymore and it is almost impossible to find information if you are looking for it. 
Title: Re: Gatecon Ticket Types & Prices 2018
Post by: Richard on August 26, 2017, 11:31:15 AM
I wouldn't call two places for information 'many' places at all. The Facebook page is for the immediate announcements. The forum is used more as an archive and to have more detailed information on things like the activities available that would look messy as a Facebook posting and would get lost in the constant page refreshes.

The person asking about the cap (of ten per order) was asking about the Gold tier not the Platinum.

Well I wouldn't call a forum, a Facebook page and at least two Facebook groups only two places.  Facebook doesn't like to show posts in order anymore and it is almost impossible to find information if you are looking for it.

Probably best to choose one place to go to for info and stick with that then as you won't miss any critical info by just following one of our social media platforms.
Title: Re: Gatecon Ticket Types & Prices 2018
Post by: ronfrancis32 on August 26, 2017, 04:26:00 PM
Got my silver tickets!!!! Vancouver here I come... again!!
Title: Re: Gatecon Ticket Types & Prices 2018
Post by: ZiggyNJ on August 26, 2017, 08:33:24 PM
Just curious, how long until our tickets aren't "pending" anymore?
Title: Re: Gatecon Ticket Types & Prices 2018
Post by: PamK1950 on August 26, 2017, 08:39:26 PM
Just curious, how long until our tickets aren't "pending" anymore?

I believe it's 14 days
Title: Re: Gatecon Ticket Types & Prices 2018
Post by: ZiggyNJ on August 26, 2017, 08:57:38 PM
Just curious, how long until our tickets aren't "pending" anymore?

I believe it's 14 days

My understanding was they were giving you 14 days for your payment to reach them but your tickets should not be pending once they receive your payment.  If you use PayPal they should receive the payment almost instantly so just curious why 5 hours later the tickets still say pending.  I want to make sure they got my payment and nothing got screwed up.
Title: Re: Gatecon Ticket Types & Prices 2018
Post by: StargateGazer on August 26, 2017, 08:59:40 PM
I have a question for someone who's knowledgeable about Transferwise. This is for a friend. Is it possible to cancel a completed Transferwise transaction for a Gatecon ticket and then start over?

I would go directly to Ian for this one.
Title: Re: Gatecon Ticket Types & Prices 2018
Post by: Barbara on August 26, 2017, 09:06:31 PM
Trying to buy a ticket but not having much luck. I can add the ticket but then can't continue past that. I guess I'll have to wait until tomorrow and try it on a real computer (as opposed to my phone).
Title: Re: Gatecon Ticket Types & Prices 2018
Post by: Barbara on August 26, 2017, 09:18:19 PM
I guess my phone doesn't work well with this site. Anyway, I can add a ticket but there is a great area at the bottom of the screen that says something like...

Copyright gatecon 2003 2017
Terms and descriptions
Privacy policy

This gray area must block the continue button because I can find no way to get past this page.

If anyone in charge csis, feel free to save me a silver ticket. I'd hate if they were all sold out by tomorrow. 😁
Title: Re: Gatecon Ticket Types & Prices 2018
Post by: StargateGazer on August 26, 2017, 10:27:41 PM
I guess my phone doesn't work well with this site. Anyway, I can add a ticket but there is a great area at the bottom of the screen that says something like...

Copyright gatecon 2003 2017
Terms and descriptions
Privacy policy

This gray area must block the continue button because I can find no way to get past this page.

If anyone in charge csis, feel free to save me a silver ticket. I'd hate if they were all sold out by tomorrow. 😁

The only thing I can say is that depending on your phone you can manually request a desktop mode vs. a mobile mode which is what you're in. It didn't work on my phone, and I was helping someone earlier that had the same issue. Hopefully it works for you!
Title: Re: Gatecon Ticket Types & Prices 2018
Post by: PamK1950 on August 26, 2017, 10:30:41 PM
I have a question for someone who's knowledgeable about Transferwise. This is for a friend. Is it possible to cancel a completed Transferwise transaction for a Gatecon ticket and then start over?

Check with Ian Rogers.  His email is ian.rogers@gatecon.com
Title: Re: Gatecon Ticket Types & Prices 2018
Post by: Sovereign on August 27, 2017, 05:20:55 AM
Just curious, how long until our tickets aren't "pending" anymore?

I believe it's 14 days

My understanding was they were giving you 14 days for your payment to reach them but your tickets should not be pending once they receive your payment.  If you use PayPal they should receive the payment almost instantly so just curious why 5 hours later the tickets still say pending.  I want to make sure they got my payment and nothing got screwed up.

I wonder if maybe they aren't manually confirmed by the team onto our GC accounts. Once they check their PayPal and do see that the funds have been transfered, no? I'd give them a couple more days to sift through that, and if by the end of the week there still isn't any news, then drop them a word ? It's bound to be busy for a wee bit. Anyway, that's what I'd do,  :D

See you there !!
Title: Re: Gatecon Ticket Types & Prices 2018
Post by: Richard on August 27, 2017, 06:13:21 AM
Sovereign hit the nail on the head, or the Goa'uld on the symbiote.

We are manually entering all the orders onto the ticket list and reconciling each with the payment - as we have offered multiple payment options this year that will slow things down a bit.

Don't worry though if I have any orders here but no matching payment I will let you know right away.

Once all that is done I can start marking your Member's Area as complete rather than pending. Then after that the confirmations with Row Assignments will start going out row by row once all payments have been received for that row.

It's pointless sending your row assignment out to you until the whole row has paid as we will be moving everyone along if any seats are unpaid after 14 days.

So yes, bear with us but that doesn't mean to say don't ask questions if you have concerns. We may not have a "helpline" as someone put it but we do out best to answer you as quickly as possible on here or the Facebook page.

Comtraya.
Title: Re: Gatecon Ticket Types & Prices 2018
Post by: meshel73 on August 27, 2017, 08:25:26 AM
I don't understand the purpose of having row assignment. My friends and I will still need to line up early so that we can all sit together. If there are 4 of us in our group and we are the last ones in our row to arrive into the room, there could be 3 seats empty on the left hand side of our assigned row and 1 seat empty on the right hand side of our assigned row. Therefore we are not sitting together. So attendees will still need to line up early for panels regardless of whether there is an assigned row or not just to ensure your group is siting together. You could save yourself the extra work and make it unassigned seating within the Gold / Silver / Copper tiers because there really is nothing that attendees gain by being assigned a row. Or am I missing something? Asking respectfully, because I can't wrap my head around it.

Honestly, the only reason my friends and I wanted Platinum was because of the assigned seating. So we wouldn't have to line up early to get a seat together. I understand you don't want to do assigned seating in the other tiers because you'd have to put stickers on all the chairs everyday because of the room layout changes. But couldn't you put a letter/number at the end of each row (which I assume you have to do anyway) and then people could just count the numbers of chairs from the end to find their numbered seat? And then everyone will know where their seat is for the rest of the weekend because it will be the same.
Title: Re: Gatecon Ticket Types & Prices 2018
Post by: ATfan on August 27, 2017, 10:43:10 AM
So you will be assigned a row and not a seat, giving you the freedom to choose a seat within that row. Platinum ticket holders will have assigned seats as before. Your row will be assigned in the order your ticket is reserved rather than when payment has been made.

If we want to sit together (in the same row), that means our tickets will need to be ordered together, right?

If so, is there a limit on how many tickets can be purchased in one transaction? Can one person buy 4 x GOLD tickets in one transaction for themselves and 3 friends?

And with the banquet tickets, in the one transaction can the person order 4 convention tickets and 4 banquet tickets? Or do you have to purchase banquet tickets separately to the con tickets?

Sorry for all the questions. We just want to make sure the person who is purchasing on our behalf knows what they need to do.

The last Gatecon was my first.  I liked the one price for all and the assigned seating.  Have to say I am not a fan of the different price tiers and definitely not of the non-assigned seating.  Do I really want to spend my spare time lining up?  No, therefore I opted for the cheapest ticket and will just sit wherever in that section.  If I had a guaranteed seat in one section I would have been willing to pay more.  I get that it is work to mark the seats but isn't that why you recruit volunteers?  I have done that as a volunteer at other events.

Also disappointed to learn after the fact that you are now assigning rows.  My friends haven't bought their tickets yet and it wasn't a big deal for us to sit together since everything was unassigned according to the ticket information.  This thread is the first I have learned of assigning rows.  So now we won't be able to sit together because they will be assigned a different row.

Have to admit to not being a happy customer.
Title: Re: Gatecon Ticket Types & Prices 2018
Post by: Richard on August 27, 2017, 11:00:28 AM
The row assignment plan was announced before tickets went on sale
Title: Re: Gatecon Ticket Types & Prices 2018
Post by: Barbara on August 27, 2017, 11:02:25 AM
Well, I'm happy. Got my silver ticket via computer (since I couldn't do it yesterday on my phone). Vancouver - here I come!!!
Title: Re: Gatecon Ticket Types & Prices 2018
Post by: schulzmk on August 28, 2017, 07:52:02 AM
Manually matching ticket orders to payment is a tedious and time consuming task.  Not one that I envy you Richard, Ian, Fryn, Stef, and Allan, Good job keeping the computers humming...  As always, you all are knocking yourselves out for us, and you don't hear often enough, how much we appreciate your efforts.  No matter how much or what you do on our behalf, there will always be some who are disappointed or unhappy, but the majority of us are just pleased to be able to attend, and see old friends, or make new ones.  Thank you guys for organizing this for us.
Title: Re: Gatecon Ticket Types & Prices 2018
Post by: Lonely Star on August 28, 2017, 09:03:41 AM
Do we receive the tickets by email?
Title: Re: Gatecon Ticket Types & Prices 2018
Post by: Richard on August 28, 2017, 11:05:25 AM
You will be sent a confirmation by email later on with all the details on. Actual physical tickets/badges to be collected at registration at the event
Title: Re: Gatecon Ticket Types & Prices 2018
Post by: Richard on August 28, 2017, 11:10:34 AM
My friends haven't bought their tickets yet and it wasn't a big deal for us to sit together since everything was unassigned according to the ticket information.  This thread is the first I have learned of assigning rows.  So now we won't be able to sit together because they will be assigned a different row.

Of course as you are in the copper tier if we don't sell out of tickets there you will all be able to move to four empty seats within that block. If your friends make their purchases soon they will be assigned the same row as you.
Title: Re: Gatecon Ticket Types & Prices 2018
Post by: Richard on August 28, 2017, 11:13:13 AM
Good job keeping the computers humming... 

I think my iMac is on its' last legs Marcia. The years of Gatecon work are finally catching up to it. A nice shiny new one wouldn't go amiss, but the bank says no!
Title: Re: Gatecon Ticket Types & Prices 2018
Post by: ATfan on August 28, 2017, 12:58:25 PM
The row assignment plan was announced before tickets went on sale

I'm sure you did announce it somewhere.  Unfortunately the information was not under "ticket information" which is where I looked before booking.

I am just trying to provide feedback, which I am sure you want as a business.  After last event, I was sent an email asking about my interest in another event so that indicated to me you do care what attendee's think.

I do appreciate your further comment above.

From my perspective, I preferred the system of ticketing from last event.  Others may love the new system.  Ultimately, you will decide going forward what system most people prefer or what is necessary for your business model.  Each attendee will then decide if that is a system they will go with or not.
Title: Re: Gatecon Ticket Types & Prices 2018
Post by: Highlander II on August 28, 2017, 07:13:08 PM
How is payment by PayPal set up? If I understand their fees page correctly, whether or not we pay a fee depends on whether we are just "sending money" or if we are "buying something".

For PayPal - when you purchase the ticket, there should be an explanation of any fees involved. The fees are usually very small - only a small percentage of the total cost/price you're paying.
Title: Re: Gatecon Ticket Types & Prices 2018
Post by: meshel73 on August 28, 2017, 07:56:38 PM
Just curious...will row assignments be in alphabetical order except those that bought group tickets?

On page 5 in this thread Richard said ....

Your row will be assigned in the order your ticket is reserved rather than when payment has been made. This makes it fairer as it gives those that opt for payment plans the same chance as everyone else.

Title: Re: Gatecon Ticket Types & Prices 2018
Post by: Atlantia on August 29, 2017, 05:41:59 AM
Just curious, how long until our tickets aren't "pending" anymore?

I believe it's 14 days

My understanding was they were giving you 14 days for your payment to reach them but your tickets should not be pending once they receive your payment.  If you use PayPal they should receive the payment almost instantly so just curious why 5 hours later the tickets still say pending.  I want to make sure they got my payment and nothing got screwed up.

I wonder if maybe they aren't manually confirmed by the team onto our GC accounts. Once they check their PayPal and do see that the funds have been transfered, no? I'd give them a couple more days to sift through that, and if by the end of the week there still isn't any news, then drop them a word ? It's bound to be busy for a wee bit. Anyway, that's what I'd do,  :D

See you there !!

Patience young Padawans ☺
Title: Re: Gatecon Ticket Types & Prices 2018
Post by: unicorn on September 04, 2017, 03:00:51 PM
Just a quick question, I bought a Gold ticket but can't see where I buy a banquet ticket.  Did I mess up or are they not on sale yet or what?  :o
Title: Re: Gatecon Ticket Types & Prices 2018
Post by: Richard on September 04, 2017, 03:57:56 PM
No you didn't  :D
They aren't on sale just yet.
Title: Re: Gatecon Ticket Types & Prices 2018
Post by: Richard on September 04, 2017, 04:56:41 PM
It will partly depend on when Allan gets time to set up the banquet pages on the website as that needs to fit in around his work and family commitments. But for now we are concentrating on the main convention tickets and once those quieten down we can move on to the add-ons.
Title: Re: Gatecon Ticket Types & Prices 2018
Post by: Nikkisixx15 on September 04, 2017, 06:09:17 PM
Would love to be able to go to this, would having. The regular tickets which are 199$ limit your chance at autographs and seeing the actor/actresses? Or would it just be seating and entry being a longer wait? Sorry never been to a convention before. Thanks for any help!
Title: Re: Gatecon Ticket Types & Prices 2018
Post by: Sovereign on September 04, 2017, 07:14:07 PM
Hello darling!
Obviously the autographs and all are not included in the ticket price but I didn't have much money for anything last year and I still got to see a helluva lot of the guests. If like last time some guest set up shop in the corridors and near the vendors room to have items signed and all. If nothing else and so long as politeness is at the forethought of all they always seem eager to chat and just learn about us and our point of view on their character. They also frequently have projects ongoing that they will seemingly never be bothered talking about in the width of what is allowed. It's very down to earth for most guests and I loved that last year. I'm at work right now so I can't say more but I'll be sure to drop you a private message to chat more and answer anybquestion you may have about conventions in general.

Until then, have a good evening sweetie.
Title: Re: Gatecon Ticket Types & Prices 2018
Post by: PamK1950 on September 04, 2017, 10:12:51 PM
Hello darling!
Obviously the autographs and all are not included in the ticket price but I didn't have much money for anything last year and I still got to see a helluva lot of the guests. If like last time some guest set up shop in the corridors and near the vendors room to have items signed and all. If nothing else and so long as politeness is at the forethought of all they always seem eager to chat and just learn about us and our point of view on their character. They also frequently have projects ongoing that they will seemingly never be bothered talking about in the width of what is allowed. It's very down to earth for most guests and I loved that last year. I'm at work right now so I can't say more but I'll be sure to drop you a private message to chat more and answer anybquestion you may have about conventions in general.

Until then, have a good evening sweetie.

I totally agree with you.  I was a volunteer at the Chicago Stargate Cons for the past six years and I'd say the majority of actors that had tables in the vending room or hallway were more than willing to talk to the fans.  I think they realize that some of the fans can't afford photos or autographs and will spend a few minutes talking to you. I'd just keep it short if there was a long line.
Title: Re: Gatecon Ticket Types & Prices 2018
Post by: Highlander II on September 05, 2017, 01:27:48 PM
Would love to be able to go to this, would having. The regular tickets which are 199$ limit your chance at autographs and seeing the actor/actresses? Or would it just be seating and entry being a longer wait? Sorry never been to a convention before. Thanks for any help!

While your panel seat will be nearer to the back of the auditorium, you'll be able to see and hear the guests on stage.

For autographs - only the Platinum tier has the super-special extra 15-ish minutes into the room, after that it's all aboard! The autograph room is usually a little hectic, but moves pretty quickly, since the guests are spread out around the room. So if the line is long for the guest you want, hop over to a different one to snag their autograph first, then check the line for the first guest. Or, wait in the line for the first one - the lines usually move pretty quickly since Gatecon typically limits folks to 2 items per trip through the line. (this keeps folks from hogging the guest with 15 items at a time.)

Outside of that, some of the guests just wander around the hotel as they please and, if they're not motoring somewhere (like an audition or the restroom), they're usually happy to stop and chat for minute. (If you think they're on a mission somewhere, just let 'em roll by and maybe catch 'em on the way back or a little later.)

While Gatecon tries to get everyone through the photo sessions, it isn't always feasible, so Copper tickets *may* not get in. (Don't fret too much over this, since the team is still working out all of the photo session logistics and things are always changing.)

Feel free to ask any other questions you have! =)
Title: Re: Gatecon Ticket Types & Prices 2018
Post by: Nikkisixx15 on September 05, 2017, 06:58:41 PM
Thanks guys you encouraged me I just purchased a gold ticket and put the very last room at the hotel on hold.... Hopefully it will be a blast I'm super excited to go to my first convention :)

Any tips or info or interesting shares feel free to message me and keep me in the know :)
Title: Re: Gatecon Ticket Types & Prices 2018
Post by: StargateGazer on September 05, 2017, 07:43:59 PM
Thanks guys you encouraged me I just purchased a gold ticket and put the very last room at the hotel on hold.... Hopefully it will be a blast I'm super excited to go to my first convention :)

Any tips or info or interesting shares feel free to message me and keep me in the know :)

Congrats! Welcome aboard! It really is a great time, and you'll meet so many awesome peeps!!!! We had so much fun and can't wait for it!
Title: Re: Gatecon Ticket Types & Prices 2018
Post by: PamK1950 on September 16, 2017, 03:57:25 PM
Submitted a transfer via TransferWise for the next two payments on my Platinum ticket.  It was a piece of cake since the info was saved in my account with them.  Transfer is schedule to go through on Monday, the 18th.  Thanks for introducing me to this fantastic service ♥♥♥♥
Title: Re: Gatecon Ticket Types & Prices 2018
Post by: Krisz on September 16, 2017, 05:56:29 PM
Will we be able to purchase day passes at all? I'm not sure if I can attend on the Friday due to the con happening during a busy time at work and I'm not sure if I can get time off.
Title: Re: Gatecon Ticket Types & Prices 2018
Post by: Richard on September 17, 2017, 05:26:24 AM
Hi Krisz,
It will really depend on whether we have already reached capacity by then selling full weekend tickets.
Title: Re: Gatecon Ticket Types & Prices 2018
Post by: ATfan on September 23, 2017, 03:52:25 PM
Warning to ticket buyers:  I will not use Transferwise ever again.  I used it as we were told we would get a discount on the Gatecon tickets.  However, unlike Paypal, it was treated as a cash advance on my credit card.  I was not aware of this.  In addition to Transferwise's fee, I was charged a credit card fee and interest on the "cash advance".  No savings at all. 
Title: Re: Gatecon Ticket Types & Prices 2018
Post by: PamK1950 on September 24, 2017, 12:58:09 AM
Warning to ticket buyers:  I will not use Transferwise ever again.  I used it as we were told we would get a discount on the Gatecon tickets.  However, unlike Paypal, it was treated as a cash advance on my credit card.  I was not aware of this.  In addition to Transferwise's fee, I was charged a credit card fee and interest on the "cash advance".  No savings at all.

I used my bank card and wasn't charged anything extra by my bank when I used Transferwise.  (There was a $3 fee charged by Transferwise, but that was something I was aware of).  ATfan, I noticed that you're from Canada. I'm from the US, so maybe that could be the difference.
Title: Re: Gatecon Ticket Types & Prices 2018
Post by: Atlantia on September 24, 2017, 07:42:29 AM
Warning to ticket buyers:  I will not use Transferwise ever again.  I used it as we were told we would get a discount on the Gatecon tickets.  However, unlike Paypal, it was treated as a cash advance on my credit card.  I was not aware of this.  In addition to Transferwise's fee, I was charged a credit card fee and interest on the "cash advance".  No savings at all.

I used my bank card and wasn't charged anything extra by my bank when I used Transferwise.  (There was a $3 fee charged by Transferwise, but that was something I was aware of).  ATfan, I noticed that you're from Canada. I'm from the US, so maybe that could be the difference.

That happened to me also. My credit card treated it like a cash withdrawal and slugged me a $18 Aus fee plus the transferwise fee. I will have to think of another way to pay. 🤔
Title: Re: Gatecon Ticket Types & Prices 2018
Post by: Highlander II on September 26, 2017, 01:48:33 PM
I've returned from my business trip. I'm ready for banquet ticket sales and learning the date of the film location tour(Richard mentioned it could possibly moved to Thursday Sept 13, 2018)


Neither of these have been announced yet. It'll go up somewhere very visible when it happens.
Title: Re: Gatecon Ticket Types & Prices 2018
Post by: Krisz on September 27, 2017, 10:34:46 AM
Hi Krisz,
It will really depend on whether we have already reached capacity by then selling full weekend tickets.

Thank you for the info Richard. This year didn't seem so busy at work as last year so I'll probably take the chance that it will be ok to take the Friday off at least and go for it and buy a ticket. I would find it hard to miss Gatecon if weekend tickets aren't available nearer the time. Good though for Gatecon, you have a full house!!!  :)
Title: Re: Gatecon Ticket Types & Prices 2018
Post by: PamK1950 on October 10, 2017, 08:56:15 PM
Just checked on Tranferwise - the payment for the remaining money due on my ticket was processed today.  YAY!!!!  Now all I have to do is safe up for the flight, hotel, food, photo ops and autographs  :) ;)
Title: Re: Gatecon Ticket Types & Prices 2018
Post by: Fryn on October 12, 2017, 03:55:26 PM
Exciting times, Pam!
Title: Re: Gatecon Ticket Types & Prices 2018
Post by: Richard on November 14, 2017, 04:14:21 PM
(https://i.imgur.com/XfxKbsF.png)
Title: Re: Gatecon Ticket Types & Prices 2018
Post by: Richard on January 12, 2018, 02:21:03 PM
Ticket Payment Plan

A heads up and due to time slipping by we have to have a cut off for the 6 month payment plan so if you wish to make use of the 6 month plan you need to purchase in the next two weeks.

After that we can offer the 3 month plan until April after which we will only be able to accept full payments.

Title: Re: Gatecon Ticket Types & Prices 2018
Post by: Gatespin2018 on March 08, 2018, 03:22:26 PM
I won't be attending Gateson 2018 due relocation across the US. My gold ticket..row C..will be for sale along with the banquet ticket I recently purchased.
Title: Re: Gatecon Ticket Types & Prices 2018
Post by: Richard on March 09, 2018, 06:20:33 AM
Unfortunately we are unable to allow the selling-on of tickets at this stage (as per the terms and conditions you agreed to when purchasing the ticket).

If we sell out of tickets we will then operate a transfer service.

From the T’s & C’s:
“You understand that tickets are non-transferable unless the event is sold out whereby we have no tickets left for sale, at which point we will allow the transfer or resale of tickets to persons on the waiting list should such a list exist at that time.”
Title: Re: Gatecon Ticket Types & Prices 2018
Post by: Gatespin2018 on March 18, 2018, 02:17:53 PM
Sorry Richard, you are wrong. Using Paypal Credit, I had six months to request a refund in the US. The deadline for me was March 12 and I notified GC before that.
Title: Re: Gatecon Ticket Types & Prices 2018
Post by: Fryn on March 19, 2018, 08:50:36 AM
Actually Richard is right. PayPal refunds are a completely different thing to Gatecon refunds and are NOT connected in any way. Their policy is likely to be different to ours and terms were agreed by everyone before being able to purchase any ticket
Title: Re: Gatecon Ticket Types & Prices 2018
Post by: gateconacct on July 05, 2018, 04:27:06 PM
Is it when the show sells out, or when the level you purchased sells out, that a transfer for purchased tickets can take place?
Is there a good chance of selling out? I too will not be able to attend the event in September. I read the ticket purchase policy
and read it as the level selling out. Is that wishful thinking....  I am having difficulty finding that policy at this time - the computer
is winning.


Title: Re: Gatecon Ticket Types & Prices 2018
Post by: Richard on July 06, 2018, 05:02:36 PM
Hi Erin,

Here’s the relevant section from the T’s and C’s:

“You understand that tickets are non-transferable unless the event is sold out whereby we have no tickets left for sale, at which point we will allow the transfer or resale of tickets to persons on the waiting list should such a list exist at that time.”
Title: Re: Gatecon Ticket Types & Prices 2018
Post by: Krisz on August 15, 2018, 09:12:25 PM
Is it still possible to buy a banquet ticket at this point or are they sold out? I only just got the time off work and bought my convention ticket the other day. I've enjoyed the banquets at past cons and will be sad to miss it this time round.  :(
Title: Re: Gatecon Ticket Types & Prices 2018
Post by: Richard on August 16, 2018, 11:37:13 AM
You are fine to get it - should still be showing as an option in your My Gatecon account
Title: Re: Gatecon Ticket Types & Prices 2018
Post by: Krisz on August 19, 2018, 11:01:57 PM
Thank you Richard, it turned up as an option after I went back into my Gatecon account next to the ticket once payment was verified.  :)
Title: Re: Gatecon Ticket Types & Prices 2018
Post by: smiles on September 21, 2018, 04:11:23 PM
Anyone know how to get hold of the platinum group stage photos?
They weren’t available at photo op collection in the Dealer’s room at the end of Sunday which is understandable as I believe the printers had overheated at that point!
So I was wondering ... will they be emailed or posted out to us, or made available in our GateCon accounts, or do we have to request them or something else?
Many thanks
Title: Re: Gatecon Ticket Types & Prices 2018
Post by: Richard on September 22, 2018, 03:10:32 PM
I’ll be emailing them out to everyone.
Title: Re: Gatecon Ticket Types & Prices 2018
Post by: smiles on September 22, 2018, 07:55:09 PM
Thanks very much for the reply, and for sorting that for us Richard.
Title: Re: Gatecon Ticket Types & Prices 2018
Post by: Richard on September 23, 2018, 07:48:51 PM
No worries its the next thing on my to do list after running the Teryl refunds/sorting out missing photos.
Title: Re: Gatecon Ticket Types & Prices 2018
Post by: Spectre on September 29, 2018, 06:59:38 PM
Hi Richard,

Just out of curiosity even though the event is over are there any left overs of the patches and pins? If so would it be possible to purchase them (can i have prices as well)

thanks
Title: Re: Gatecon Ticket Types & Prices 2018
Post by: Richard on October 02, 2018, 03:41:24 PM
Hi there,
All the patches and pins were sold at the event, sorry.