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Messages - ATfan

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The Invasion 2018 / Re: Gatecon Ticket Types & Prices 2018
« on: September 23, 2017, 03:52:25 PM »
Warning to ticket buyers:  I will not use Transferwise ever again.  I used it as we were told we would get a discount on the Gatecon tickets.  However, unlike Paypal, it was treated as a cash advance on my credit card.  I was not aware of this.  In addition to Transferwise's fee, I was charged a credit card fee and interest on the "cash advance".  No savings at all. 

The Invasion 2018 / Re: Gatecon Ticket Types & Prices 2018
« on: August 28, 2017, 12:58:25 PM »
The row assignment plan was announced before tickets went on sale

I'm sure you did announce it somewhere.  Unfortunately the information was not under "ticket information" which is where I looked before booking.

I am just trying to provide feedback, which I am sure you want as a business.  After last event, I was sent an email asking about my interest in another event so that indicated to me you do care what attendee's think.

I do appreciate your further comment above.

From my perspective, I preferred the system of ticketing from last event.  Others may love the new system.  Ultimately, you will decide going forward what system most people prefer or what is necessary for your business model.  Each attendee will then decide if that is a system they will go with or not.

The Invasion 2018 / Re: Gatecon Ticket Types & Prices 2018
« on: August 27, 2017, 10:43:10 AM »
So you will be assigned a row and not a seat, giving you the freedom to choose a seat within that row. Platinum ticket holders will have assigned seats as before. Your row will be assigned in the order your ticket is reserved rather than when payment has been made.

If we want to sit together (in the same row), that means our tickets will need to be ordered together, right?

If so, is there a limit on how many tickets can be purchased in one transaction? Can one person buy 4 x GOLD tickets in one transaction for themselves and 3 friends?

And with the banquet tickets, in the one transaction can the person order 4 convention tickets and 4 banquet tickets? Or do you have to purchase banquet tickets separately to the con tickets?

Sorry for all the questions. We just want to make sure the person who is purchasing on our behalf knows what they need to do.

The last Gatecon was my first.  I liked the one price for all and the assigned seating.  Have to say I am not a fan of the different price tiers and definitely not of the non-assigned seating.  Do I really want to spend my spare time lining up?  No, therefore I opted for the cheapest ticket and will just sit wherever in that section.  If I had a guaranteed seat in one section I would have been willing to pay more.  I get that it is work to mark the seats but isn't that why you recruit volunteers?  I have done that as a volunteer at other events.

Also disappointed to learn after the fact that you are now assigning rows.  My friends haven't bought their tickets yet and it wasn't a big deal for us to sit together since everything was unassigned according to the ticket information.  This thread is the first I have learned of assigning rows.  So now we won't be able to sit together because they will be assigned a different row.

Have to admit to not being a happy customer.

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