PLATINUM TICKETS UPDATE
We have been reading all of your concerns regarding the very limited Platinum tickets and we are trying to come up with a way that gives everyone an equal chance of grabbing one of these popular tickets. Some of you have been asking about ordering more than 2 tickets at a time as we have capped each transaction at 2 Platinums.
We have devised this way of selling the Platinums to avoid overselling on launch day and to avoid the disappointment of finding out your order stamp was too late for a ticket. We also realise that all of your group will want to sit together and so to ensure you are able to we have come up with the following...
If you intend to buy a Platinum ticket we need you to email us at
platinum@gatecon.com, listing your name and the names of everyone in your group who wants a Platinum as well, along with their email addresses and exactly how you each intend to pay. We also need to know if one designated person is paying for all the tickets or if people in your group wish to pay separately. Please note, with Paypal you would have to buy ALL the tickets requested at one time on the same mode of payment (either all in full or all on the same payment plan) as Paypal is automated and beyond our control. Transferwise/bank transfer option for US citizens can be done manually, in which case there is room for manoeuvre as we have the ability to 'mix and match'!
Each registration of intent will be assigned a number and should we have more than the number of tickets we have available we will enlist the help of one of the actors to pick a series of numbers for the Platinum ticket recipients. That way we will be able to keep groups together and it would be a completely unbiased selection.
If you are one of the lucky ones we will email you to let you know on the Friday and you will see the option to buy your Platinum ticket when you log into your members area on the Gatecon site when ticket sales begin. We will advise anyone not so fortunate well in time for the opening of ticket sales next Saturday when you will then be able to buy another ticket type. You will be placed on a waiting list in case any of the 25 tickets aren't paid for and you will be the first to be offered the chance to upgrade.
IMPORTANT. All people listed for Platinums (either single purchaser, group purchaser, or Platinum recipient) MUST have a
'My Gatecon' account. So if you haven't already, get onto the site and sign up. Without this your ticket/s cannot be assigned to you. If you came to the 2016 event you will need to set up a new Member's Area account for The Invasion - your old one will no longer work.
Also important... Please only send ONE email per group as duplicate emails will confuse the situation. Note, this is NOT an actual ticket purchase and you will still need to access the members area using the special link we will provide.
The designated purchaser will be assigned the number of Platinum tickets slots and buy the tickets for the rest of the group. Should you prefer to pay individually then you will be assigned a single ticket. If you don't complete the purchase of your allocation within the given timeframe the remaining tickets will be offered to those on the Platinum waiting list. If no waiting list exists they will be available by application to the
platinum@gatecon.com email address on a first come, first served basis. As with all ticket purchases, payment of any kind must be received in our bank account within 14 days. This does not mean you have 14 days to pay but that some payments methods can take that long to clear. In order to avoid disappointment you need to pay straight away.
Finally, only contact us regarding this if you fully intend buying a ticket as this isn't a registration of interest.
This opportunity will be open from NOW until 1200 GMT (mid-day) on Wednesday 23rd August when any untaken Platinum tickets will be made available on Saturday along with the other ticket types.